Case Study

A Fundraising Toolkit That Never Leaves Your Brand

Created for multiple Not-for-Profit Organizations (NFPO)

Fabian Folias — Case Study - CauseKnot

Overview

Client: Multiple Not-for-Profit Organizations (NFPO)
Role: Lead designer and developer, responsible for UX/UI, platform architecture, and full front-end build
Timeline: 12 weeks for initial build, with ongoing feature updates
Deliverables: CauseKnot WordPress toolkit, campaign and sponsorship management system, donor-facing gifting hub, administration panel

CauseKnot™ is a WordPress fundraising toolkit that gives not-for-profit organizations everything they need to run campaigns, manage sponsorships, sell event tickets, and process donations directly from their own website, without relying on a separate third-party fundraising platform.

The Problem

Before CauseKnot™, most smaller not-for-profits raising funds online had two unappealing options. They could use a generic third-party crowdfunding platform, which took a percentage of every donation and sent donors to an off-brand page, or they could piece together plugins that weren’t built to work together, creating a clunky donor experience and gaps in reporting.

That caused problems on multiple fronts:

  • For donors, being redirected to an unfamiliar, unbranded platform mid-donation reduced trust and, in several cases, led to abandoned transactions before payment.
  • For organizations, staff had no single view of campaign performance, sponsorship levels, or ticket sales, and had to manually reconcile donor and payment data across multiple disconnected tools.

The Approach

Rather than point organizations toward another third-party fundraising platform, I built CauseKnot™ as a self-contained WordPress toolkit that integrates directly into an organization’s existing site, keeping the entire donor journey on-brand from campaign page to payment confirmation.

Key decisions worth noting:

  • Built campaign, sponsorship, gifting, and ticketing tools under one administration panel, so staff can manage every fundraising activity from a single place instead of switching between separate systems.
  • Added scarcity-driven features (sponsorship limits, capped gift levels) directly into the platform, giving smaller organizations a tool previously only available through larger, paid fundraising platforms.
  • Kept the entire donation flow on the organization’s own site, removing the off-brand redirect that was costing completed donations.

Key Features and Functionality

  1. Customizable Campaigns
    Organizations can create multiple fundraising campaigns tailored to their goals and timelines, whether time-bound, peer-to-peer, or milestone-targeted.
  2. Sponsorship Management
    Polished sponsorship packages with configurable sponsorship levels, plus a limit feature that drives urgency as spots fill up.
  3. Gifting Hub
    A dynamic range of customizable gifting options, with the ability to cap total gifts available at each level to create scarcity and drive pledges.
  4. Events Management
    Ticket sale functionality with built-in charitable tax split-receipting, plus a panel to track purchases, manage attendees, and collect data for future outreach.
  5. Administration Panel
    A single panel for managing every CauseKnot™ feature, from event generation to donor management to customizable email templates, using simple shortcodes.

Results

  • Increased average campaign donation completion rate by 22% after removing the off-brand payment redirect.
  • Reduced fundraising software costs for participating organizations by an estimated 15 to 20% compared to previous third-party platform fees.
  • Processed 900+ transactions across campaigns, sponsorships, gifting, and ticket sales in the first year live.
    Cut the time organizations spent reconciling donor and payment data by an estimated 4 to 6 hours per campaign by consolidating everything into one administration panel.
  • What a client said:
    “CauseKnot let us run our entire campaign, from sponsorship packages to ticket sales, without ever sending a donor off our own site. It paid for itself in the first fundraiser alone.” 
    – Anna H., Campaign Manager, Operation Walk Canada

Related Posts

Case Study — Project Tracker

Project Tracker

Turning Manual Reporting Into Real-Time Stakeholder Tracking
Case Study — InnoVerify

InnoVerify

A Simpler Way to Deliver Licensed Content